In times of crisis and economic downturn we worry about our paid staff. However, the library ecosystem also relies on experts such as consultants and freelancers to move our libraries forward. This page is a small effort to highlight the work of these individuals and organizations that help us through a crisis, as well as improving our libraries overall.

Please note that a listing is not an endorsement.

If you have a service you would like to offer to the community, please fill out the form at the bottom of the page.

Ainsley, Marge – Marge Ainsley

Marge is a well-respected cultural consultant with specialist expertise in marketing & audience development, user/non-user research and project evaluation. A Member of the Market Research Society, she was previously voted one of the 50 best freelancers in the UK by marketing magazine, The Drum. Since going freelance in 2008, Marge has worked with a range of libraries, museums and archives to build in-house expertise, understand audiences and develop insight. Previous and current clients include Scottish Book Trust, Leeds Libraries, Wirral Libraries, Get it Loud in Libraries, St Helens Libraries, Cheshire Archives & Carnegie UK Trust.

Marge is an active member of the public libraries community, whether that’s sharing skills, and fostering innovative ideas through publications, or by disseminating evaluation findings at sector events and conferences. She also sits on the programming committee at The Portico Library in Manchester as a volunteer critical friend. / 07816 296218

‘Marge Ainsley seriously knows her stuff. For far too long, most libraries have approached evaluation and feedback as an optional extra at the end of a project. Marge has helped Time to Read in building in qualitative/quantitative evaluation techniques from the start. She then delivered an excellent report and well-received training at the end of the programme. Frankly, if you’re serious about evaluation or measuring any project that you do, you should consider her as your first port of call.’ Ian Anstice MA Hon FCLIP, Strategic Lead for Time to Read & Locality Librarian for Cheshire West and Chester

‘Marge Ainsley is exceptional. Not only is she one of the best professionals in the country, she also brings great passion and care to everything she does. She is incredibly well organised and has built up an impressive body of knowledge and experience, offering great insight into every project she works on.’ Julia Turpin, Executive Director, LeftCoast CPP

evaluation, audience development, user research, communication, marketing, training

Band, Barbara – Barbara Band

Training, advice and consultancy on all aspects of school libraries. Experience in primary, secondary and FE sectors as well as third sector organisations.
I offer a bespoke service to meet client needs and budgets including: library design and refurbishment; collection development; creating a reading ethos; delivering a whole school information skills programme; and cross-curricular library development. This can be a consultation with report or a more hands-on project.
As an international speaker and trainer, I can provide a range of keynote presentations, workshops and training programmes that can be adapted to suit your requirements and audience.
I am features editor for The School Librarian, and publish regularly on library and literacy-related topics so I am also available for research, writing, editing and proofreading.
Please see my LinkedIn profile for further information:
@bcb567 on Twitter

“Thanks for your time this morning, always a pleasure to meet somebody who’s passionate and knowledgeable!” PR Company, working with an LGBT+ charity.
“I know you have given your heart and soul to the project of upgrading our primary school libraries and you have really triumphed. A huge well done to you.” CEO, Academies Trust.
“Your presentation was magnificent – you covered so much, and it was really interesting to have some background to provide good foundations for building a relevant collection.” Head Librarian and Archivist, Independent Secondary School.
“Your course had 100% positive feedback!” SLA Course – Diversity and Inclusion in the School Library.
“Thank you again so much for yesterday, it was such an inspirational talk and I’ve received really positive feedback.” Organiser, Whole School Reading Workshop, Secondary School Librarian

Tags: School Library Development, Reading and Literacy Services, CPD Training,School Library Support

Biggs, Katherine – Katherine Biggs

I specialise in engaging audiences in innovative ways, primarily through the use of digital technology. Whether you need advice at the outset of the project, help updating your digital strategies or content, or even some project management during it, I am happy to chat.

I have ten years experience working across the heritage sector, specialising in digital engagement, both onsite and online for a range of audiences. I’ve created online courses, apps, onsite digital interactives, films, podcasts and audio pieces, co-curated projects, delivered onsite and remote sessions for schools, families and adults, created websites and blogs, made interactive timelines and 360′ video, created Activity Plans and worked on AR, VR and XR projects. But I’m also keen to get involved with new ideas big or small.

I’ve held full-time positions at the British Museum (Education Manager), Natural History Museum (Partnerships Manager), Historic Royal Palaces (Learning Producer) and more.

Phone – 07811453245

Chase, Stephanie – Constructive Disruption

At Constructive Disruption, we help those in the public sector focus on what’s possible, not probable. By thinking differently — by constructively disrupting the status quo — we can tap into the immense creativity and expertise residing in our organizations. The answers to your most pressing challenges are already in your organization; we work collaboratively to help you connect the dots.

Our focus is on organizational development and design, workplace culture and transformation, creating and supporting high performing teams, transition and change management and support, strategic planning, innovative work practices, and hiring and recruitment practices to support a diverse, inclusive, welcoming culture.

We are available to support your organizational culture and development work in a variety of modes, from one-time skills-based participatory trainings, conference and training session participation, coaching, multi-session support, and strategic planning.

Stephanie Chase, +1 (971) 444-9231,

Please see a sample of references at

Tags: strategy, strategic planning, change management, organizational development, staff culture, strengths-based leadership, reorganization, functions of teams

Considine, Sue – Strategic Doing Library Consulting

Tags: Staff & team development, Leadership Development, Organizational Design, Human Centered space, program and service design, Strategic planning and implementation, Community Engagement, Maker and participatory learning, Innovation

Crouch, Lizzie – Self-employed Creative Producer

Lizzie Crouch is a Creative Producer specialising in interdisciplinary projects that promote engagement with science and technology.

She has produced multidisciplinary projects, including art-science seasons for the Science Gallery network (MOUTHY, London and BLOOD, Melbourne) and developed engagement strategies, including in her role as Senior Coordinator of Engagement for SensiLab, Monash University.

She has a unique perspective from a diverse portfolio of work, where she has produced health programmes for BBC2 and BBC World, was Tour Producer for a science theatre show, led on Kew Garden’s annual orchids festival and consulted for the Wellcome Trust, among other projects.

Lizzie can offer services including:
– Public program strategy and development
– Consultancy on interdisciplinary working
– Content Producer (extensive global networks, including for digital productions)

Tags: strategy, public programs, program development, interdisciplinary projects

Dysart & Jones Associates

We’ve worked virtually & in person for +25 yrs with all kinds of libraries & information services in all domains on strategic decision-making & planning, organizational design, designing roles, recruiting, onboarding, training, and coaching. Jane customizes learning events & symposiums. or

LLEAD, led by Rebecca, was a transformative experience for me. It is the only #leadershipprogram I have participated in that recognizes the equal importance of exploring and practicing #leadershipskills for #changemanagement, #labourrelations, and #decision-making, while empowering participants to network and learn from the experiences of peers and established library leaders from across the country.

Rebecca’s inclusive approach kept staff calm & focused throughout the planning & implementation of our #reorganization. Her #facilitation & #projectmanagement was stellar. We ended in a good place.
Over the years I have worked with a number of #recruiters. You are the best I have come across – your process is very thorough and detailed, and you clearly communicated throughout the assignment, never leaving us wondering what the status was. I also appreciated the hands-on, direct handling of all aspects of the process.”
Fitzgerald, Brendan – 641 DI

641 DI is a Melbourne based consultancy working with the public libraries, the NFP sector and government agencies. Our aim is to build capacity through better understanding of how services and programs intersect purposefully with communities. This includes providing program/project evaluation, research and planning services including scenario planning with Dr Matt Finch. Brendan Fitzgerald as Director has extensive experience at Senior and Executive levels in libraries and community agencies including over 10 years at the State Library of Victoria and Infoxchange – a national NFP delivering Technology for Social Justice.

Recent and current clients include: The City of Newcastle ( 10 year Infrastructure plan ); Victorian Department of Jobs, Precincts and Regions (disadvantaged youth IT career pathways evaluation); Hitnet ( capacity building for digital health in remote indigenous communities).

Brendan was founder of the Australian Digital Inclusion Alliance (ADIA)

email: brendanf22 @

Depending on the nature of the proposed work these and or references can be provided at that point. As well this includes the geographic location as I do work in New Zealand.

My Linked in profile has a few testimonials which will give you a sense of my working style ( see link above).

Tags: Strategic & Scenario planning, relationship management, infrastructure , Workshop facilitation, Digital Inclusion especially in relation to Not-for-profit, Homelessness, Loneliness

Gallagher, Clare – Vivid Meaning

Vivid Meaning is a brand communications agency for organisations who need help with branding, copywriting, and translation. In branding workshops, our clients define their brand identity, personality, and tone of voice. While writing skills sessions equip teams with tools and strategies for writing clear, concise and creative texts. We develop copy for apps, websites, ads and beyond and then translate these texts into languages like German, Spanish and Polish and more. 

Clare Gallagher –

Testimonials can be found on the Vivid Meaning website – and LinkedIn page –

Tags: Copywriting, Editing, Translation, Branding, Writing skills

Hennig, Nicole – Nicole Hennig

I help librarians and library staff stay current with new technologies. I do this through online courses, webinars, and tutorials. Here’s an example of my latest tutorial for library staff about accessibility:  And my online course about Privacy/Security:  All of my offerings are online and can be done remotely.

Nicole Hennig <>

See testimonials from my online courses:

Tags: professional development, emerging technologies, security and privacy, accessibility, tutorials

Hethmon, Hannah – Better Lemon Creative Audio

We produce podcasts for museums, history organizations, and other cultural nonprofits like arts organizations, libraries, and theaters. If you have a podcast-related need, Better Lemon Creative Audio is your one-stop solution. Seriously, we do it all. At Better Lemon, you’ll get personal, tailored services and advice from folks who understand the challenges facing GLAM organizations. We are known for our “make do with what you have” creative spirit, so remote podcasting during COVID-19 is not a problem. Owner/Executive Producer Hannah Hethmon is from the US, got her degree in Iceland, wrote her thesis in Denmark, married someone from Finland, left her heart in Poland, and now works out of London.

Hannah Hethmon
@hannah_rfh (Twitter/Instagram)

“In a few short years, Hannah Hethmon has come to be synonymous with museum podcasting, and she is rapidly raising the quality of audio production in the field overall through her book, workshops, and training programs.

We have loved working with Hannah at MuseWeb and the Peale Center for Baltimore History and Architecture. Her expertise and professionalism are exemplary, and her flexibility and understanding of the exigencies of small and large organizations makes even the most complex challenges in projects with her much less daunting!”

// Nancy Proctor, Executive Director at The Peale Center and the MuseWeb Foundation

Tags: podcast, podcasting, digital, storytelling, audio, digital engagement

Humphrey, Bev – Bev Humphrey

Training on digital media, general school library staff training, Children’s literature, Accelerated Reader & AccessIt consultant

Mobile 07885 451882

‘Bev Humphrey is an extremely talented professional who takes her enthusiasm for improving literacy and students’ lives and projects it into everything she does. Pupils find her truly inspirational and engaging. No school should be without her. ‘

“Bev worked with several groups of students in Years 8-9 English lessons focussing on encouraging creativity through technology.The students responded very well to the NEO shared writing activity where they worked in pairs to develop each others’ stories. This enabled the students to unlock their creative writing skills and let their imaginations run wild. Bev also used ideas from social networking sites such as Twitter so that students could use this medium to get into the minds of characters from ‘Much Ado About Nothing’. This medium was very relevant and the children enjoyed being able to apply their own experience of social networking in a positive way to gain a deeper understanding of characters along with empathy. ‘

Tags: Technology, social media, reluctant readers

Hutchinson, Elizabeth – Adviser and Trainer for School Libraries

I offer training, support and advice on all aspects of school libraries. From setting one up to helping integrate it throughout the curriculum. I am an international speaker, blogger and writer for CILIP Information Professional and will support any school who wishes to realise the true value of their school library.

My specialism is learning through inquiry using FOSIL (Framework Of Skills for Inquiry Learning) supporting teachers and school librarians to understanding the role of the school library and librarian in teaching and learning. FOSIL enables teachers and school librarians to work together to create independent, digital and information literate students of the future and my role is to support teachers and school librarians on their journey to achieve this.
0044 7781158188

“I found this training to be really refreshing as it is something I have not been asked to do in my role in a very long time. Very informative and full of ideas to take back to work. I would highly recommend Elizabeth delivers CPD to teaching staff in school” School Librarian

“I have had the pleasure of knowing and working with Elizabeth for the past three years. Elizabeth explains concepts in a very easy to follow way and she always has time to ensure that people fully grasp the concepts in the training” Chris Beach / History teacher

“The training helped me to build on what I know professionally, extending my knowledge, new ideas, practical and I can take it back to school to use tomorrow” School Librarian

“Loved the cross curricular approach / opportunities…. MORE / MORE / MORE PLEASE” Teacher feedback after INSET day

Tags: school libraries, school librarians, teaching and learning, education, collaboration, inquiry learning, information literacy, FOSIL

Lanclos, Donna – Anoydne Anthropology, LLC

Speaking: to conferences, classes, professional development groups about libraries, technology in education, academic practice, and critical perspectives on people’s motivations.

Original research: interviews, observations, practice mapping, and multi-modal ethnographic research for insights into behavior, motivations, and next steps including assessment, time allocation, and space design.

Qualitative data collection coordination: facilitate fieldwork conducted by in-house people, supervise and support.

Qualitative data analysis: taking already collected data, identifying themes, writing report and recommendations, including possible next steps.  

Mixed-methods research and assessment: how to use qualitative data to contextualize and better inform the use of quantitative data.

Workshops: qualitative methods training and exploration, practice mapping and reflection for strategic planning, instruction, space planning, and digital development.


Lee, Ben – Shared Intelligence

We use data and evidence, logical ways of thinking and facilitated conversations to help our clients achieve better outcomes for the places and communities they serve. Typical project briefs we take on with public library leaders include: helping devise library service strategies, developing impact and evaluation frameworks, and creating leadership development programmes.
Beyond libraries we also work with national and local clients on public health, the UK Industrial Strategy, economic growth, and arts and culture.

Ben Lee, one of the three co-directors of Shared Intelligence.
@benymlee on Twitter

“Having originally commissioned [Shared Intelligence] to develop and pilot a Digital Leadership programme for library leaders, I’ve been really impressed by the legacy it’s left. We now have a growing cohort of recognised leaders (at all levels across England’s library services) with the skills, confidence and networks, who are taking forward important local and national digital developments. One particular legacy has been the Innovation Network, which provides a virtual (and occasionally physical) network for colleagues across the country to share good practice and collaborate. At all times, they have taken an approach which has valued participants’ input, been flexible and adaptable and which has supported and creatively challenged perspective[s] on leadership development across the library sector” Client, sector support organisation, UK”

Tags: libraries, strategy, evaluation, peer learning, local government, public policy

Lomax, Kate – Artefacto

Artefacto are digital consultants & technologists with a focus on digital innovation and user experience in libraries and other cultural heritage organisations. We can help with a range of digital services including websites, software and digital skills training for staff. We also provide makerspace training, advice and support including service and equipment advice and staff training.

We are an experienced, remote-first team and all our consultancy, training and support is available online (internationally) as well as on-site (UK/Europe).

Our clients include:
Surrey Libraries, British Council, Kent Libraries, Health Education England, German Historical Institute, Liverpool Libraries, Lancashire Libraries and Vision, Redbridge Culture and Leisure.

Get in touch at:
We can also be found @artefactors (Twitter/Instagram)
or via

“Honest, knowledgeable, and always willing to help – it is easy working with Artefacto”.
– Jonathan Carton – Digital Dens Project Manager, Kent County Council Libraries

“Surrey Library Service has been working with Artefacto in its various forms since 2015. The organisation provides a wealth of experience and has helped us to get to a position where we are offering a wide variety of STEM activities to a number of different audiences, within a challenging financial environment. Artefacto’s focus on STEM within the cultural public sector fits very well with our ambitions”.
– Helen Leech, Senior Manager for Digital Services, Surrey Library Service

Tags: technology, software, websites, training, digital transformation, makerspaces, innovation, ux, user experience, user research, agile

Maclin-Hurd, Stefanie – SRMH Consulting

Writer/Editor. Also can provide research for articles and other projects. Familiar with Information and Data Literacies, and prepared to teach on importance of citations and scholarly/peer-reviewed sources when writing.

Tags: Writing. Editing. Information Literacy. Research.

MacKenzie, David – David MacKenzie – Design & Illustration

David MacKenzie is a freelance graphic designer & illustrator with a passion for design that inspires and informs. For over six years he has been working with a variety of companies in the heritage, culture and education sector, listening to the stories that clients want to tell and helping them bring those tales to life, from conception to completion, through vivid illustrations and entertaining, inspiring multimedia design, in projects that have exhibited across the globe. Working in a freelance capacity for a variety of private clients and design agencies, in-house and from his studio in Newcastle NSW, he excels at creating everything from illustration and exhibition interpretation to branding, classroom resources, publications and newsletters.

call: 0403 543 966

“I was really impressed at how he was able to quickly confirm the brief and then put that into action so quickly. And it was absolutely what I was looking for!” – Sam Dounis, The Write Angles

“Incredibly easy to work with, he is consistently patient, punctual and precise and I always feel his work is even better than I had hoped it would be. David is a talented and skilful designer and I thank my lucky stars that I found him!” – Charlotte Martin, Charlotte Martin Research

“David has taken care of my graphic design & website work for two years, during which time both our businesses have grown. I receive frequent compliments about the website & design work David has done for me, and I am in no doubt that my investment represents excellent value for money.” – Andrew Ferguson, SparkBright

Tags: graphic, design, illustration, multimedia

Pavey, Sarah – SP4IL

Training and consultancy for school, FE, HE, public and company libraries. Specialise in information, digital and media literacy, academic research and write up, pedagogical approaches to teaching and learning, reflective writing, online safeguarding, cataloguing, EPQ and extended essay, leadership, game based learning and gamification, behaviour management, mentoring, assertiveness, dealing with difficult people, working smarter and more

Mrs Sarah J. Pavey MSc FCLIP FRSA
Independent Consultant & Trainer
EPALE Ambassador
07774 905244

“Lovely lady who made us feel safe in our learning” Creative Education Course Delegate Metacognitive Learning Course
“I was really cross about being made to do CPD when I was so busy but I can’t believe how much I took away from this session that is going to be of real practical use. So glad I went” Public Library Game Based Learning Session
“Fantastic course with good interactive components” School Librarian Course on Academic Honesty, School Library Association
“Now I understand so much more about my essay writing” Post Grad Student Academic Writing Course, Windle Trust (provides funding for refugee postgrads)
” Presenters were so professional and informative in a fun way” Delegate CILIP course on Approaches to Teaching Information Literacy for HE and FE/Schools
” Some excellent ideas for using in our libraries” British Council Lahore Library Pakistan
“This inspired me to think differently about how I teach students about Fake News” School Librarian Dubai, Infinite Learning

Tags: Education Consultant, Education Trainer, School Librarian, Teacher Training, Library CPD, Library Consultancy, Digital Literacy, Media Literacy, Information Literacy, Academic Honesty, Academic Writing, EPQ, Extended Essay, Leadership Training, Cataloguing Training, Game Based Learning, Gamification, Enquiry Based Learning, Inquiry Baseed Learning, Online Safeguarding, Behaviour Management, Assertiveness Training, Online Training, Virtual Training

Walker, Trina – TLW Strategy

Strategy and Planning
Team and Leader Development
Meeting and Retreat Facilitation (in-person and virtual)
Continuing Education Workshops (in-person and virtual)
Marketing and Fundraising Planning and Project Management

“Trina is a master at her craft. She made me feel invigorated about the work that I do to tell my organization’s story.” workshop participant

“The opportunity to work with and receive support from Trina Walker has been an incredible benefit to me, the staff, and [our organization]. Trina’s expertise at helping us to design strategy and put it into place has provided a clearer sense of mission and purpose…” past client

“Trina was an integral part of the leadership for Carnegie Library of Pittsburgh for over 9 years. I relied upon her insight and wisdom on many issues during the time that we worked together. I found her to be a strategic thinker, a positive and upbeat presence, a supportive boss to her staff and a trusted thought partner. ” director, Carnegie Library of Pittsburgh

Tags: leadership, nonprofits, planning, facilitation, libraries, continuing education

Consultants, Freelancers, and Speakers

We're looking to put together a list of folks available to help libraries during and after the pandemic.
  • Please enter the best ways to get in touch.
  • Please include key words and phrases that describe your service
  • Please add comments and other testimonials from current or past clients.